Privacy Policy
Last updated
October, 2025
1. Introduction
At Letsfoot, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, share and protect your information when you use our platform (letsfoot.com website and Letsfoot mobile app). By using our services, you accept the practices described in this policy.
2. Data we collect
We collect different types of information to provide you with our services:
- Identification information: name, email address, username
- Profile information: age, gender, playing level, profile photo, city of residence
- Geolocation data: GPS position to locate nearby fields and events
- Usage data: pages visited, features used, time spent on the platform
- Communication data: private messages, comments, shared content
- Technical data: IP address, device type, operating system, unique identifiers
- Preferences: notification settings, language preferences, privacy settings
3. How we use your data
We use your personal data for the following purposes:
- Provide our services: connecting players, organizing events, geolocation
- Personalize your experience: event recommendations, team suggestions
- Communication: sending push notifications, confirmation emails, service messages
- Improve our services: analyzing usage trends, developing new features
- Security: fraud prevention, abuse protection, content moderation
- Legal compliance: respecting regulatory obligations, dispute resolution
4. Legal basis for processing
We process your personal data on the basis of: your consent (notifications, non-essential cookies), contract performance (provision of our services), our legitimate interests (service improvement, security) and compliance with legal obligations (data retention, abuse reporting).
5. Your rights
In accordance with GDPR, you have the following rights:
- Right of access: consult the data we hold about you
- Right to rectification: correct inaccurate or incomplete information
- Right to erasure: request deletion of your data in certain circumstances
- Right to restriction: restrict the processing of your data
- Right to portability: retrieve your data in a structured format
- Right to object: object to processing for legitimate reasons
- Right to withdraw consent: withdraw your consent at any time
6. Data sharing
We never sell your personal data. We may share your information only in the following cases: with your explicit consent, to provide our services (other users in the context of social features), with our service providers (hosting, analytics) under confidentiality agreements, in case of legal obligation or to protect our rights and security.
7. Data retention
We retain your personal data only for as long as necessary for the purposes for which it was collected. Inactive accounts are deleted after 3 years of inactivity. Geolocation data is anonymized after 12 months. Private messages are retained until account deletion.
8. Data security
We implement appropriate technical and organizational security measures to protect your data: encryption of data in transit and at rest, restricted access to personal data, continuous monitoring of our systems, training of our team on data protection, regular security audits.
9. Cookies and tracking technologies
Our website uses cookies to improve your experience: technical cookies (necessary for operation), analytical cookies (understand usage), preference cookies (remember your choices). You can manage your preferences via your browser settings.
10. International transfers
Your data is mainly stored in France. If we need to transfer your data to third countries, we ensure they offer an adequate level of protection or we put in place appropriate safeguards (standard contractual clauses, European Commission adequacy decision).
11. Minors
Our service is intended for people aged 15 and over. We do not knowingly collect personal data from children under 15. If we learn that a child under 15 has provided us with personal data, we will delete it immediately. Parents can contact us to exercise their child's rights.
12. Contact and complaints
For any questions regarding this privacy policy or to exercise your rights, contact us at: contact@letsfoot.com or by mail to Letsfoot, 954 Jean Mermoz Avenue, 34000 Montpellier. You can also file a complaint with the CNIL (National Commission on Informatics and Liberty) if you believe your rights are not being respected.